House Manual

What's included and what's permitted


The property is self check-in.  We provide you with the access codes to the property before your arrival.

In order to ensure adequate time for a thorough clean between guests, check-in time is 3pm or later.  It does not matter how late you arrive. 
In case you arrive in Padstow earlier, you may leave your luggage in the conservatory and park your car/s in the garage any time after 11am and return to property after 3pm.

Check-out is no later than 10am.  Please respect this time to allow housekeeping to complete their cleaning regime.

Dogs & Other Pets

We regret that dogs and other pets are NOT permitted.

Barbeques & Open Fires

            Barbeques and Open Fires are NOT permitted at any time.

Rubbish Collection

We would appreciate your cooperation in dealing with rubbish.
Collections are on Friday morning. 
Please put all black bin bag rubbish out on the pavement by the iron gate on THURSDAY evening.

What is Included

Self Check-In and Check-Out
Broadband WiFi
Electronic entry locks (no keys to worry about)
Parking for 2 cars (off-site)
Storage space for bicycles/paddle-boards etc (off-site)

Bedroom - First Floor

King Size Bed with Emma Memory Foam Mattress
All bedding from The White Company
Iron & Ironing Board

Bedroom - Ground Floor

Double Bed with Luxury Sprung Mattress
Luxury Hotel Quality Bedding
Compact, silent refrigerator
Starter pack of tea/coffee/sugar/milk
Cups/Saucers/Glassware for two people
DAB Radio & TV


Hotel Quality Bath Sheets & Hand Towels (total 4 each)
Toilet Tissue (2 rolls for each bathroom)
Hand Soap Bar
Liquid Body Soap


Starter pack of tea/coffee/sugar/milk
Standard cleaning materials inc washing up liquid & brush
Kitchen Paper Towel
Tea Towel
Oven Gloves
Crockery, Glassware, Pots, Pans & Utensils
Combined Hob/Oven
Undercounter Fridge/Freezer

Living Room

Comfortable seating for four
Reading Light
Dining table & four chairs

Safety Equipment

Fire Alarm
Smoke Detector
Carbon Monoxide Detector
Fire Blanket in Kitchen
Fire Extinguisher

Malfunctions/Accidental Damage

Should any appliance or facility require repair or if there is any accidental damage whilst you are staying with us, please let us know.
We will try to ensure a speedy repair and/or replacement to reduce any inconvenience. 

Damage to or loss of Personal Belongings

We are not liable for any loss or damage to personal belongings, howsoever caused.  Please ensure your personal belongings are insured as necessary.


Medical:  Please call  NHS 111 in the first instance.  Padstow surgery will not see patients who have not first been in contact with NHS 111.
In case of risk of death, fire or flood, please call 999 to summon the emergency services.

Household Emergencies:  For any issues concerning breakdowns or simply being locked out call us on 07740 026351 or 07736 638820.